Welcome! We understand that a patient’s experience includes not only the medical treatment they receive, but also the environment and staff they experience and interact with before, during, and after consultations and procedures. At Smith Facial Plastics, we continually strive to:
Joy has been a part of our team since 2007 as practice manager. She has enjoyed getting to know our fabulous patients over the 15 years and watching our office evolve into the outstanding practice that it is today. In her personal time, she enjoys spending time outdoors with her family, hiking, riding bicycles, and exploring Ohio. She has two beautiful grandchildren and is loving every minute of being a grandmother!
Michele brings nearly 25 years of nursing experience to Smith Facial Plastics. She began her career in Providence, RI, specializing in Trauma ICU medical care. She has expanded her expertise in multiple nursing disciplines across various cultures, including working in Milan, Italy. In addition to strong technical and analytical skills, Michele creates a positive patient experience by building rapport and creating a calm environment. Michele is certified in cosmetic injections, laser hair reduction, RF Microneedling, CoolSculpting, and other laser skin treatments. She enjoys coming to work every day loves the SFP team!
Shannon has been part of our team for over 6 years. She is our surgery and cosmetic coordinator, as well as Medical Assistant and certified CoolSculpting technician. Her training allows her flexibility in caring for patients. She also helps with patient insurance claims and precertification needs. Her favorite part of this job is watching patients leave the office feeling better and more confident about themselves. Shannon also enjoys spending time with her family and friends, exercising, and walking her dogs. She looks forward to coming to work with the Smith Facial Plastics family each day.
Mandy has been part of our team since 2019. She enjoys every aspect of her job as an insurance specialist, particularly helping patients. She also enjoys spending time with her family, watching OSU football, and taking vacations to the beach. Mandy became a grandmother in July 2021, and her grandson is the most perfect gift to her family.
Madison has been part of our team since September 2021. She is one of our patient coordinators and one of the smiling faces at our front desk. She is currently a biology student at The Ohio State University and plans to attend medical school to pursue a medical career. Madison absolutely loves working with our patients and the SFP team!
Danielle is our Registration Specialist and one of the smiling faces at our front desk. She loves making our patients feel welcome and helping with scheduling and answering any questions. Her favorite part about her job is seeing our patients leave glowing with confidence and a smile on their faces. Outside of work, she enjoys spending time with friends and family, hiking, and exploring new places. She looks forward to coming to work each day and being a part of a fantastic team!
Lindsay is one of our clinical nurses and has been a part of our team for over three years. She enjoys helping patients achieve their goals and feel confident in their own skin. When she’s not at work, you can find her with her family and two dogs enjoying the outdoors as much as possible.
Janelle is one of our clinical nurses and assists Dr. Scott Smith with all procedures and surgeries performed at Smith Facial Plastics. One of her top priorities is ensuring each patient is well educated before any cosmetic procedure and is available for patients from the day of consultation to the end of the postoperative period. As a Cincinnati native, when she is away from work, she enjoys exploring all the wonderful places and things Columbus offers and loves spending time outdoors with her dogs (with appropriate SPF protection, of course!) Janelle thoroughly enjoys caring for each of our patients and feels fortunate to be a part of such a great team at Smith Facial Plastics!
Juliette Astor, MD